Role:POS Operations/Procedures

• Basics:
  • Logging into a cash register
  • Selling items
  • Trouble Tickets

• Advanced:
  • Selling prepaid vouchers
  • Topping up prepaid vouchers
  • End of Day Report

• Official:
  • Official pretixPOS user manual
  • It's extensive and covers a lot of things not important for our usecase.

• Backoffice:
  • Resolving Trouble Tickets

• Emergency procedures/Contingency plans:
  • Loss of Backend Connectivity
  • Loss of Internet Connectivity
  • Loss of ECR-PED Connectivity